We have a no-return policy, unless there is an issue with the beverage or product you have purchased.

Damages and issues
Please inspect your order upon delivery and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Unfortunately, we cannot accept returns on gift cards.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 5 business days. 
If more than 10 business days have passed since we’ve approved your return, please contact us at info@vivalavino.co.zw.